Altri libri che potrebbero interessarti

• 

  Giving Effective Feedback

  Harvard Business Review

  • 0
  • 0
  • 0

  Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: 
   
   
   
  ● Choosing the right time to talk 
   
   
   
  ● Engaging in productive dialogue 
   
   
   
  ● Helping both star and struggling performers 
   
   
   
  ● Developing a plan for effective follow-up 
   
   
   
  Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

  Mostra libro

• 

  Winning Over Customers Bundle 2...

  Ralph Headley, Steven Porter

  • 0
  • 0
  • 0

  Winning Over Customers Bundle, 2 in 1 Bundle: Pillars of Customer Success and The Thank You EconomyCustomers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal customers. This is actually an issue that many business owners have today. They focus  all their energy on continually trying to attract new customers. So what is wrong with that? Well technically nothing, but you are missing out on a valuable resource sitting right under your nose. That is the customers you have now. When your customers are happy, they will stay loyal to you and can even do half of your selling for you. They can provide feedback and testimonials that can convince other potential customers into getting your product or service. This bundle will discuss the importance of customer service and tips on how to provide effective customer service. You will learn how to turn your customers into loyal customers that will keep coming back for more and can help advertise your product or service through word of mouth. It will also teach you the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow. This 2 in 1 bundle includes the following audiobooks:1. Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty2. The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For YouRemember, customers who advocate for you will actually stay longer and pay you more. If you want to learn more, download your copy of Winning Over Customers 2 in 1 Bundle today!

  Mostra libro

• 

  Common Purpose - How Great...

  Anonimo

  • 0
  • 0
  • 0

  Over the years, thousands of books, articles, studies and theories  have been developed on the topic of leadership. People are  fascinated by the subject and with how they can become better  leaders or rise to leadership-level positions. And yet, despite all  this work, a consensus has not emerged with respect to what  leadership is, how leaders develop, and  perhaps most  importantly  how to become a more effective leader. The  appetite for books that provide answers to these questions is  almost insatiable.   COMMON PURPOSE will answer these questions. But it will be  different from all those leadership books already on the shelf  because it will show that common purpose, is the heart and  soul of great leadership. Common purpose is a new concept.  What is common purpose? It is that rare, almost-palpable  experience that happens when a leader coalesces a group, team or  community into a creative, dynamic, brave and nearly invincible  we.  It happens the moment the  organizations values, tools, objectives and hopes are  internalized in a way that enables people to work tirelessly toward  a goal. Years ago, there was a book about the inner game of tennis  which changed the way people think about and play sports. Common  purpose is the inner game of leadership. Common purpose is rarely  achieved. But Kurtzman has observed that when a leader is able to  bring it about, the results are outsized, measurable and  inspiring.  COMMON PURPOSE is a book about leaders, leadership and how to  lead. It is based on Kurtzmans recent interviews with more  than 50 leaders. It is also based on research on leadership he has  conducted over the years beginning at The New York Times,  the Harvard Business Review, Booz & Company, during his  career as a partner at PricewaterhouseCoopers, his own consulting  firm and for groups like Mercer HR, Korn/Ferry International and  Heidrick & Struggles.

  Mostra libro

• 

  Business Planning Guide for...

  Lindsay Hunt

  • 0
  • 0
  • 0

  Kickstart your entrepreneurial journey with Business Planning Guide for Beginners. This step-by-step guide simplifies the complexities of business planning, helping you turn ideas into actionable strategies. Perfect for aspiring entrepreneurs and small business owners, this book provides the foundation for creating a clear and effective business plan. 
  What you’ll learn:How to define your business vision, mission, and goalsMarket research essentials to identify your target audienceFinancial planning basics, including budgeting and forecastingCrafting an actionable business strategy for growthPresenting your plan to investors and stakeholders 
  Don’t let inexperience hold you back! Take the first step toward business success with this comprehensive and beginner-friendly guide. Start building your dream business today!

  Mostra libro

• 

  Zero to $100K - The No-Budget...

  Michael Fletcher

  • 0
  • 0
  • 0

  Zero to $100K: The No-Budget Blueprint for Building Wealth in Your 20s and 30s 
  Ready to break free from financial stress and build real wealth—even if you're starting with nothing? This game-changing personal finance guide is your ultimate roadmap to financial freedom, designed specifically for young adults who want to master money, grow income, and create lasting wealth without a trust fund or a six-figure salary. 
  💸 What You’ll Discover Inside:✅ Proven budgeting hacks for zero-income starters✅ Step-by-step strategies to increase income, even with no experience✅ How to leverage side hustles, freelancing, and digital entrepreneurship✅ Secrets to saving, investing, and building passive income✅ Mindset shifts that turn scarcity into abundance 
  Whether you're drowning in student debt, living paycheck to paycheck, or just starting your financial journey, this book gives you the actionable blueprint to go from broke to thriving. No fluff. No jargon. Just real strategies that work.Millennials & Gen Z looking to build wealth from scratchAspiring entrepreneurs, freelancers, and side hustlersAnyone who wants financial independence without a traditional 9–5 
  💥 Start your journey from Zero to $100K today. 
  Scroll up and click “Buy Now” to unlock your financial future.

  Mostra libro

• 

  The Profitable Builders Playbook...

  Marti Amos

  • 0
  • 0
  • 0

  Transforming residential construction businesses since 2004, Marti Amos has distilled decades of experience into this proven roadmap for success. 
  Are you a residential construction company owner trapped in a cycle of endless hours and diminishing returns? Is your business controlling you instead of the other way around? 
  If you’re frustrated by:Running every aspect of your business single-handedlySacrificing evenings and weekends to keep upUndervaluing your expertise and servicesWatching competitors outpace your growth 
  Then this playbook will help solve these challenges with battle-tested wisdom from the industry’s most successful builders. You’ll discover how to secure premium projects, optimize team performance both on-site and in-office, gain happy clients that refer, and most importantly, build a systemized business that delivers true wealth—both financial freedom and time independence. 
  Drawing from experience with over 2,500 building company owners across five countries, Marti has identified the critical systems needed to transform chaos into profitability. The key is implementing these systems in the right sequence to create a business that gets you off the builder’s hamster wheel and works for you—not one that demands everything from you. 
  Just a few of these strategies can dramatically improve your bottom line, reclaim your personal time, and reignite your passion for building. The business you’ve always envisioned is within reach.

  Mostra libro