Unisciti a noi in un viaggio nel mondo dei libri!
Aggiungi questo libro allo scaffale
Grey
Scrivi un nuovo commento Default profile 50px
Grey
Iscriviti per leggere l'intero libro o leggi le prime pagine gratuitamente!
All characters reduced
Call Center Connections - Keys to Produce Successful Customer Service Outcomes - cover

Call Center Connections - Keys to Produce Successful Customer Service Outcomes

Peter Lyle DeHaan

Casa editrice: Publishdrive

  • 0
  • 0
  • 0

Sinossi

Running a call center is hard. But it can also be rewarding. 
 
Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes. 
 
Experience a thriving center operation and become a leader in customer service with Call Center Connections. 
 
Benefits: 
 
- Boost staff morale and appreciation 
 
- Create a positive customer experience 
 
- Improve leadership skills and strategies  
 
What's inside:
 
- Learn how to find the perfect call center manager 
 
- Explore the benefits of using home-based agents 
 
- Discover the impact of artificial intelligence on call centers 
 
Written by call center veteran and publisher of Connections Magazine, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience. 
 
Discover: 
 
- How your management style may be hurting your call center 
 
- An easy way to determine agent starting pay 
 
- Ways to enhance the customer experience 
 
- Five tips for agent customer service success 
 
- How to optimize your call center for better outcomes  
 
Don't miss out on the opportunity to improve your call center operations and exceed customer expectations. 
 
Get your copy of Call Center Connections today.
Disponibile da: 06/06/2024.
Lunghezza di stampa: 238 pagine.

Altri libri che potrebbero interessarti

  • Create Your Ideal Financial Life - Elevate your finances: powerful guidance to reach your ideal financial future - cover

    Create Your Ideal Financial Life...

    Caelum Sargrove

    • 0
    • 0
    • 0
    Create Your Ideal Financial Life: A Simplified Guide with Clear Explanations 
    Are you ready to advance in your financial journey and build a solid foundation for lasting wealth and security? 
    Looking for a comprehensive guide that covers everything you need to know to transform your finances? Your search ends now! 
    This audiobook serves as your essential resource for enhancing your financial understanding, applying practical skills, and engaging in meaningful exercises that prepare you for financial success. 
    Key features of this enhanced guide include: - In-depth insights into financial transformation and wealth-building - A thorough explanation of strategies for achieving lasting financial security - Effective techniques for mastering your financial journey 
    Our audiobook stands out due to its holistic approach, which is crucial for your financial success. Each concept is explored in detail, ensuring you gain the knowledge needed for effective application. 
    Please note that this guide operates independently and is not affiliated with any official financial organizations; it is designed solely for your benefit. 
    Crafted with a coherent structure and straightforward language, Create Your Ideal Financial Life ensures smooth transitions between topics. Say goodbye to complex jargon and embrace clear, precise, and technically sound content. 
    So, why delay? Click the BUY NOW button, secure your copy, and embark on your journey toward financial success! Transform your finances; achieve lasting wealth and security today!
    Mostra libro
  • Trucking Company Startup: How You Can Start a Trucking Business and Freight Brokerage Even If You Don’t Have Experience - cover

    Trucking Company Startup: How...

    Elliott Kauffman

    • 0
    • 0
    • 0
    Two manuscripts in one book:Trucking Business Startup: How to Start a Trucking Company and Go from Business Plan to Marketing and Hiring Truck DriversFreight Broker Business Startup: How to Start a Freight Brokerage Company and Go from Business Plan to Marketing and Scaling 
    In part one of this book, you will:Learn how to create a solid business plan for your trucking company.Learn all about the legal aspects required to launch your business.Discover the best methods of managing your employees and training them.Master different strategies to get your business off the ground and market it to your target audience.Learn when it is time to upgrade your business strategies to remain updated with the market.Learn about common mistakes most new business owners make and why some businesses fail.Discover success stories of other businesses and how to overcome rough patches. 
    In part two of this book, you will:Come to understand the freight brokerage industry from A to ZLearn about the exciting opportunities in the industryDiscover the most profitable strategies to get started quickly and easilyLearn how to build your empire step by step, avoiding common pitfalls along the wayFind out how to price your services, manage costs, and keep yourself afloatDiscover the latest trends that are influencing the industry todayLearn how to scale your businessMaster hiring employees, negotiating carrier contracts, and making real money!Learn how to expand your business globally with new clients 
    Add this book to your cart now to learn more about how to start a Trucking and Freight Brokerage Business!
    Mostra libro
  • Theory of Dharmic leadership : Emergence of Exchange - cover

    Theory of Dharmic leadership :...

    Devdutt Pattanaik

    • 0
    • 0
    • 0
    The theory of Dharmic Leadership is very different from the theory of Modern Management. Modern Management is based on anxiety. We have only one life to achieve greatness, and one life to save the world. There is a sense of urgency in the pursuit of happily ever after. Hence the emphasis on comparison, combat, and competition. Dharmic Leadership is more relaxed. In the Indian scheme of things, history exists before and after us. There will be always people who will be anxious, ambitious, combative, and competitive. We still need to create an ecosystem of collaboration and pleasure, turn rana-bhoomi into ranga-bhoomi, at least around us.In this chapter we will take an anthropological journey and understand how the invention of exchange established human culture, and why exchange in India took the form of yagna.
    Mostra libro
  • So Rich You Can Quit - Divorce Your Tech Sales Quota Decrease Your Tax Burden Diversify Your Sales Income - cover

    So Rich You Can Quit - Divorce...

    JP Albano

    • 0
    • 0
    • 0
    You’re making more than ever. So why does it still feel like you’re stuck? 
    High-performing sellers in tech are some of the best-paid professionals in the world. But the truth most never talk about is what comes with that income: sky-high taxes, no leverage, and the quiet weight of knowing that if you stop working, the money stops too. 
    It’s a system that rewards you for grinding - while punishing you for succeeding. 
    If you’re serious about building real wealth, something has to change. Because the next promotion, the next equity refresh, or the next “good year” won’t save you from a tax structure that’s designed to keep you locked in. 
    This book offers a clear alternative: passive investing in cash-flowing real estate. Not house flipping. Not Airbnb side hustles. A long-term strategy to generate consistent income, unlock major tax advantages, and build equity in real assets - without quitting your job or becoming a landlord to do so. 
    After closing over $250 million in enterprise tech deals and building a real estate portfolio valued at over $65 million, I know what it takes to escape the high-income, high-tax hamster wheel. And I’ve helped other sellers do it too—without walking away from their careers. 
    This isn’t a dream. It’s a shift. 
    If you want to stop trading time for money, shrink your tax burden, and finally build a plan that gets you out - for good - this is your starting point.
    Mostra libro
  • First-Time Home Buyer - The Complete Playbook to Avoiding Rookie Mistakes - cover

    First-Time Home Buyer - The...

    Mindy Jensen, Scott Trench

    • 0
    • 0
    • 0
    Save a fortune at the closing table and beyond—and dodge the common financial pitfalls of first-time homeownership—with “exceptionally practical” and “clear” advice (Grant Sabatier, bestselling author of Financial Freedom). 
    No matter how much you want to escape the renter’s cycle, buying a house isn’t always a good investment. Your home can make or break your chance to generate wealth and freedom—and this book will show you how to make the right decisions to give you the most financial flexibility possible. 
    Scott Trench and Mindy Jensen of the BiggerPockets Money Podcast have been buying and selling houses for a collective thirty years. In First-Time Home Buyer, they’ll give you a “real-world masterclass” in the home-buying process (Brad Barrett, co-host of the ChooseFI Podcast)—so you can consider all of your options and avoid common mistakes before you jump into the life-changing role of homeowner. Buy your first house with your eyes wide open, and learn the strategies that will help you build a strong financial foundation for life. 
    In this book, you’ll learn:How to find and analyze the homes you can actually affordWhen to buy a house instead of renting—and what to look for and avoidHow to improve your financial fitness before your next big purchaseWhich early decisions and steps will help you turn your first home into a future cash-flowing investmentWhether fixer-upper houses and home renovations are really worth itHow to choose a real estate agent and a lender who have your best interests in mindAn expert’s view of the housing market and buying process—from loan pre-approval to submitting offers, home inspections, closing, and everything in between!
    Mostra libro
  • Motley Fool Investment Guide The: Book Summary and Analysis - cover

    Motley Fool Investment Guide...

    Briefly Summaries

    • 0
    • 0
    • 0
    This is a concise summary and analysis of The Motley Fool Investment Guide, by 
    David Gardner & Tom Gardner.
     
    It is not the original book and is not affiliated with or endorsed by David Gardner & Tom Gardner.
     
    Ideal those seeking a quick and insightful overview.
     
    
     
    In The Motley Fool Investment Guide, you'll discover how anyone—from novice to seasoned investor—can master the stock market using simple, practical strategies. This dynamic and engaging audiobook breaks down complex financial concepts into easy-to-understand principles, showing that investing isn't reserved for Wall Street insiders. It's for everyone.
     
    Guided by the Foolish approach, you'll learn how to overcome the fear of investing, avoid common emotional traps, and build a diversified portfolio that grows steadily over time. Whether you're aiming to secure financial freedom or simply take control of your money, this audiobook provides the tools, insights, and confidence you need to make informed decisions. With relatable examples and a motivating tone, The Motley Fool Investment Guide proves that long-term success comes from patience, discipline, and a commitment to learning.
    Mostra libro