Altri libri che potrebbero interessarti

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  Listen or Die

  Sean McDade PhD

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  In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops!In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process—from understanding customer centricity to rallying executive support to asking customers the right questions—Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold.In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

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  Succeeding as a Solopreneur -...

  Liz J. Steblay

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  Six keys to successful self-employment
  
  Succeeding as a Solopreneur is the definitive guide to launching and growing your own business as a self-employed professional. For current and aspiring solopreneurs, this book will help you master the critical steps for achieving success at every stage of your solopreneur journey, from determining if you’re ready to “go for it,” to setting a marketing and pricing strategy, to lowering your tax rate to keep more of what you earn. 
  
  Veteran solopreneur and nationally recognized mentor and advocate for self-employed professionals Liz Steblay distills her twenty years of experience as an independent consultant and business owner into six keys that unlock prosperous self-employment. Packed with real-life examples from Liz’s and other solo practitioners’ experiences, Succeeding as a Solopreneur will provide you with practical steps and advice so you can not only make a living as a self-employed professional but also build wealth for years to come and create the career of your dreams!

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  One Step Ahead - How to Dominate...

  Nicholas J. Webb

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  In today’s hypercompetitive business environment, the difference between winning and losing is often slight. It’s like a race, where the fastest runner who crosses the line just One Step Ahead of the pack is victorious—and the number two finisher is quickly forgotten. This insightful book, packed with proven concepts, shows you how to keep your organization in front of the competition. Using his decades of global business experience, Nicholas J. Webb reveals how innovation leadership is the key to staying One Step Ahead, and how you can leverage disruption to propel your organization forward. 
  Inside you’ll find: 
  • Nick’s exclusive Value Leadership Model, which unlocks the power of the four behaviors every leader needs: Inspire, Connect, Adapt, and Respect. 
  • Case studies and stories of how innovative leaders stay One Step Ahead. 
  • The Top 10 Dumb Things Leaders Do to Put Themselves One Step Behind. 
  • The Leadership Reset—and how to go from runner-up to market champion. 
  • The Top 10 Ways to Stay One Step Ahead—your concise checklist. 
  • How to become—and stay—an innovation leader. 
  In a time of Hyper-complexity and chaotic innovation the BEST Leaders are developing a new range of skills that will drive predictable growth, even in a time of Chaotic Change, One Step Ahead shows you how.

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  Spiritually Intelligent...

  PhD Yosi Amram

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  A Nautilus Book Awards Gold Medal Winner in Leadership 
  Are you longing for deeper connection, purpose, and inspiration in your professional and personal life? Do you wish to ignite your inner spark and lead with authentic power and presence? Is there a longing within you to not only uncover your own inspiration, but also the power to inspire itself? Spiritually Intelligent Leadership is your guide to achieving these goals and transforming your leadership from the inside out. 
  This will be your most impactful inner work: turbo-charging your emotional intelligence with the power of Spiritual Intelligence. 
  Spiritual intelligence (SI) is not about religious beliefs or fleeting spiritual experience moments. Rather SI is the highest and fullest expression of our life force energy and sacred spark of life that naturally arises from connecting and rooting ourselves in our spirit essence, whereby we feel inner-, inter-, and ultra-connected, connected to ourselves, connected to others, and connected to the sacred and transcendent dimension of life. It is from there we are able to draw on, and embody timeless virtues such as passionate purpose, compassionate service, integrity, presence, humility, and joy, whereby you can profoundly impact your relationships and environment, with connected and inspired teams and communities. 
  For Leaders and Aspiring Leaders: Transform Your Leadership and Your Life 
  Whether you are a seasoned executive, an aspiring leader, or someone seeking deeper personal growth, this book is for you. This is your invitation to walk through the essential habits and practices needed to become more inner-connected and influential, helping you to inspire and lead with authenticity and grace. 
  For when your spark is ignited, and your passion enlivened, you are naturally empowered, inspired, and inspiring. The result? A leadership journey that's not just profitable, but profoundly connected, fulfilling and impactful.

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  The Crush-It Formula - Break...

  Jaime Elizondo

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  The Crush-It Formula: Break Barriers, Maximize Potential and Achieve Elite Performance is your roadmap to breaking barriers and achieving elite performance in business, sports, and life. Written by Jaime Elizondo, a coach who's led both on the field and in the boardroom, this book delivers real, actionable strategies without the fluff. It provides a structured framework to help you identify what's holding you back, build winning habits, and develop the mindset needed for sustained success. Each principle stands alone and solves problems by itself, but when the entire framework is integrated, it becomes a comprehensive plan for growth and development. Whether you're striving for career growth, stronger relationships, or personal excellence, The Crush-It Formula gives you the tools to level up and rise to greatness. No more excuses—just results.

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  Better Brand Health - Measures...

  Jenni Romaniuk

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  Jenni Romaniuk's latest book is about brand health tracking, one of the biggest (and most costly) sources of insights about brand performance and inputs into brand strategy that marketers engage in. But yet most trackers were designed pre–How Brands Grow, and so suffer from being not fit for purpose to provide insights to managers looking to grow their brands. 
   
   
   
  Jenni has conducted R&D into brand health tracking for the past decade; much of this is published in a disparate range of academic marketing journals, and some of it is not published because it is more technical. Better Brand Health brings together that R&D with Jenni and the Ehrenberg-Bass Institute's background to help brand managers and researchers design an evidence based, useful brand health tracking research instrument and get the most out of the information to inform their recommendations and implications.

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