Other books that might interest you

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  Winning Over Customers Bundle 2...

  Ralph Headley, Steven Porter

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  Winning Over Customers Bundle, 2 in 1 Bundle: Pillars of Customer Success and The Thank You EconomyCustomers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal customers. This is actually an issue that many business owners have today. They focus  all their energy on continually trying to attract new customers. So what is wrong with that? Well technically nothing, but you are missing out on a valuable resource sitting right under your nose. That is the customers you have now. When your customers are happy, they will stay loyal to you and can even do half of your selling for you. They can provide feedback and testimonials that can convince other potential customers into getting your product or service. This bundle will discuss the importance of customer service and tips on how to provide effective customer service. You will learn how to turn your customers into loyal customers that will keep coming back for more and can help advertise your product or service through word of mouth. It will also teach you the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow. This 2 in 1 bundle includes the following audiobooks:1. Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty2. The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For YouRemember, customers who advocate for you will actually stay longer and pay you more. If you want to learn more, download your copy of Winning Over Customers 2 in 1 Bundle today!

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  Business to Diplomacy: The...

  Dr Andrew Campbell

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  Diplomacy is critically important in leadership as it influences the leader’s ability to effectively navigate the complexities of not only international relations but also tactical, organizational, and strategic business operations. Dr Andrew Campbell is the Director of the International Peace and Leadership Institute and Director of the Global Leadership Education Institute. As a critically acclaimed author, international speaker, and leadership researcher, he blends global leadership, organizational leadership, international conflict management and terrorism, and emotional intelligence to show that business leadership is missing diplomacy as a key ingredient and that diplomats require leadership knowledge, skills, and abilities to lead in resolving international tensions. Dr. Campbell postulates that both business leaders and diplomatic leaders possess the same diverse range of competencies, including effective communication, negotiation, strategic thinking, adaptability, cultural intelligence, emotional intelligence, conflict resolution, empathy, networking, and ethical conduct. Dr Campbell provides an innovative approach to learning and leadership development that are instrumental in both business and diplomacy. The world community needs business leaders with diplomacy skills as well as diplomats who lead with high character and act ethically when advancing the interests of business as well as the nation's foreign policy objectives within an interconnected world. The foundation of real leadership is built on character and the life one leads not on the role one plays.

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  Redefining Retail - 10 Guiding...

  Philip Kotler, Giuseppe Stigliano

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  In Redefining Retail: 10 Guiding Principles for a Post-Digital World, Prof. Philip Kotler and Dr. Giuseppe Stigliano deliver a timely and insightful examination of retail and consumer brand marketing. In the book, you'll find practical and concrete techniques for redefining your organization's internal operations and processes, as well as its business strategy. You'll rethink the entire value chain as you consider the growing importance of sustainability, diversity and inclusion, working policies, and more. 
   
   
   
  The authors describe ten critical principles that should guide the actions of your company, whether you work with a startup, an SME, or a large, established organization. They also discuss the main challenges retailers face in a world that's been fundamentally transformed by the digital revolution; how to future-proof your marketing strategy, including ten guiding principles for a new customer experience at retailers and consumer brands; and the opportunities and threats of creating a seamless customer journey in the physical, digital, and virtual realms. 
   
   
   
  Perfect for managers, entrepreneurs, consultants, and investors in both the B2B and B2C sectors, Redefining Retail will also prove invaluable to students of management, marketing, and business administration, as well as anyone with an interest in the evolution of commerce.

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  The Gender Penalty

  Anneli Blundell

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  * Feeling undervalued, overlooked or ignored at work?* Want practical strategies to get ahead?* Want to succeed as a woman without changing who you are?Work is a game originally developed by men, for men. Though the players have changed, the rules to succeed have not. When today’s talented women play like men, they often get punished for not being ‘ladylike’, and when they play like women, they can get punished for not being ‘leaderlike’. Welcome to the gender penalties that sideline women from the game of work.The Gender Penalty is a playbook for navigating career success in a male-dominated environment. If you want to stand out without stepping on toes, get what you want without compromising who you are, and make your mark without becoming someone you’re not, this book is for you.The gender penalties covered are:    Confidence – being seen as arrogant    Communication – being interrupted, talked over or ignored    Boasting – being expected to be humble    Strength – being seen as aggressive    Motherhood – being seen as uncommitted to workPacked with easy-to-follow practical strategies, insights, case studies and stories, (and a bunch of bonus resources) this book will help you not only overcome the gender penalties on the field, but also change the game of work for good – for yourself and other women.

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  Transform Your Mind: Simple...

  Cyrus Gladstone

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  Transform Your Mind: Simple Writing Habits for a Vibrant Life 
  ⭐⭐ A Simplified Guide to unleashing Creativity ⭐⭐ 
  Are you eager to advance in your career and enhance your understanding through practical skills? 
  Looking for a thorough guide that encompasses everything you need to unlock creativity and turn thoughts into vibrant realities? 
  Your quest ends here! 
  This audiobook serves as your ultimate companion for deepening your insight, honing your abilities, and participating in hands-on exercises. With this resource, you’re set up for success. 
  Updated for 2024-2025! 
  Key features of this enhanced guide include: 
  - In-depth knowledge about transforming thoughts into vibrant realities 
  - Comprehensive understanding of the techniques for unlocking creativity 
  - Effective strategies for personal development and skill enhancement 
  Our guide stands out with its extensive coverage, vital for achieving your creative goals. Concepts are not just glossed over; they are explored in detail. 
  Please note that this guide is an independent resource designed solely for your benefit and is not affiliated with any official organization. 
  Crafted with a clear layout and straightforward language, our audiobook ensures seamless transitions between topics. Say goodbye to confusing jargon and hello to clear, concise, and accurate content. 
  So, why wait? Click the BUY NOW button, secure your audiobook, and embark on your journey to unlocking creativity and transforming thoughts into vibrant realities!

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  The Power of Purpose 4th Edition...

  Richard J. Leider, David A. Shapiro

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  Legendary personal coach Richard Leider, creator of the "purpose movement," teams up with David Shapiro to bring new stories, new lessons, and an all-new purpose manifesto to listeners. 
   
   
   
  Purpose is an active expression of our values and our compassion for others—it makes us want to get up in the morning and add value to the world. The Power of Purpose details a graceful, practical, and ultimately spiritual process for making it central to your life. This revitalized guide will help you integrate it into everything you do. 
   
   
   
  This fourth edition has been completely revised and updated. With a new coauthor, new stories and examples and resources, it taps into the broader need for purpose in our post-pandemic world. With more than 40% new content, listeners will discover new insights on purpose, a new chapter on Becoming a Purposeful Leader, and The Purpose Formula, which includes mind-opening questions to help you unlock your purpose and to live a life of meaning and fulfillment.

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