Altri libri che potrebbero interessarti

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  Developing Customer Services in...

  Yvonne P. Witter

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  Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. She asks, ‘Has the legacy of enslavement negatively influenced our perspective on service versus servitude?’This book is the result. The first in a series to use storytelling to demystify business processes in a way that is accessible, entertaining and informative. Developing Customer Service in the Black-owned Business is the first in the Cracking a Nut Series which boldly addresses the problem of poor customer service with wit and honesty. You will chuckle, reminisce and hopefully gain new insights as you follow Paul and Bola as they discover the difference between service and servitude along the journey to setting up Boyzy Bistro.

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  Empowering Personality Types for...

  Ivy Castillo

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  Are you struggling with difficult coworkers or confusing personalities at work? 
  You’re not alone. When you don’t understand the different personality types around you, communication breaks down, tension rises, and your job becomes harder than it needs to be. 
  This practical workplace personality types book shows you how to decode behavior, communicate clearly, and turn daily frustrations into opportunities for collaboration. It’s ideal for employees, team members, and professionals in office or hybrid workplaces who want to work smarter with people, not just tasks. 
  Empowering Personality Types for Professional Success helps you: 
  - Understand personality types in the workplace and why people think and react so differently 
  - Communicate more clearly with coworkers, managers, clients, and stakeholders 
  - Reduce conflict before it escalates and build stronger professional relationships 
  - Turn personality differences into a genuine asset for your team and career 
  Inside, you’ll find: 
  - A simple overview of key personality patterns, including ideas from DISC, MBTI, and other tools 
  - How to spot useful traits in yourself and others without a long test 
  - Easy communication techniques and MBTI-style tips for emails, meetings, and tough conversations 
  - Motivation strategies for different personality types 
  - Tools to strengthen your emotional intelligence and self-awareness at work 
  Whether you’re early in your career, part of a busy team, or starting to lead others, this book gives you a clear roadmap for understanding people without jargon or fluff. Learn to decode personalities, reduce friction, and build stronger professional relationships starting today.

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  Transform Your Selling Skills...

  Caspian Lovelace

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  Transform Your Selling Skills Instantly for Amazing Results 
  ⭐⭐ Simplified Audio Guide ⭐⭐ 
  Are you eager to advance in your career and enhance your understanding by mastering the art of selling? 
  Searching for a thorough guide that equips you with all the tools you need to excel in the world of sales? 
  Look no further! 
  This guide is your ultimate resource for deepening your knowledge, honing your skills, and engaging in practical exercises. Equip yourself for success now. 
  Updated strategies for mastering selling techniques instantly. 
  Key features of this enriched guide: 
  - In-depth insights to unlock your potential and boost success 
  - Detailed explanations of key selling techniques 
  - Effective strategies for preparation and execution 
  Our guide stands out with its comprehensive approach, essential for achieving your sales goals. Concepts are explored thoroughly and with precision. 
  Please note that this guide is an independent resource designed solely for your benefit. 
  Structured clearly and written in easy-to-understand language, our Selling Skills Guide ensures seamless transitions between topics. Say goodbye to complex jargon and embrace clear, accurate, and technical content. 
  So, why wait? Click the BUY NOW button, secure your guide, and embark on your journey to mastering selling techniques for instant success!

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  Wealth is Women’s Work - How...

  Peggy Ruhlin

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  More women than ever before are the primary financial decision-makers in their households, but the number of women in wealth management careers continues to lag In Wealth is Women’s Work, Peggy Ruhlin combines stories and statistics to dispel the myths, hesitations, and beliefs that keep women from pursuing careers as financial planners. Ruhlin argues for the benefits of a career in wealth management— including work-life balance, excellent pay, and rewarding relationships—and highlights the unique skills and talents that women bring to the field.  In these pages, Ruhlin speaks to women of all ages, inviting them to consider careers as financial planners, showing them the transferable skills that they already possess, and offering advice on how to pursue internships, jobs, and formal certification. In conjunction with her efforts to recruit women to the profession, Ruhlin directly addressed industry gatekeepers, at once admonishing and encouraging them to hire and mentor more women.

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  COMMUNICATION SKILLS TRAINING -...

  LEOPOLD MCKINNEY

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  Do you struggle to express your ideas clearly and confidently? Have you ever felt misunderstood or unable to persuade others? Are you looking to enhance your communication skills for better relationships and career success? 
  Unlock the secrets to becoming a master communicator with "Communication Skills Training." This comprehensive guide will transform the way you connect with others, empowering you to speak with confidence, listen actively, and persuade effectively. 
  Inside this essential book, you will discover:Techniques for Powerful Public Speaking: Learn how to captivate an audience, convey your message with clarity, and leave a lasting impression.Mastering Conversations: Develop skills to engage in meaningful dialogues, build rapport, and navigate difficult discussions with ease.Persuasion and Influence: Uncover strategies to persuade others ethically, win support for your ideas, and become a more influential leader.Building Strong Relationships: Enhance your interpersonal skills to foster deeper connections in both personal and professional settings.Effective Workplace Communication: Improve your ability to communicate in a business environment, from conducting interviews to leading meetings and resolving conflicts. 
  Whether you're aiming to advance your career, improve personal relationships, or make a positive impact through nonviolent communication, this book is your ultimate resource. 
  Don't wait to become the communicator you aspire to be. Start your journey to effective communication today with "Communication Skills Training." Grab your copy now and unlock your full potential!

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  Why Progress Is Worth the Effort...

  Victoria David

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  Progress isn’t always glamorous—it’s often messy, uncomfortable, and unseen. But it’s also where your greatest growth happens. Why Progress Is Worth the Effort: Your Limitless Journey is a powerful guide for those ready to rise above complacency and embrace the path of consistent advancement. 
  This book reveals why the struggle is not a sign of failure but proof that you’re evolving. Through timeless principles, mindset shifts, and inspiring insights, you’ll discover how to keep moving forward—even when motivation fades or results seem distant. 
  Whether you’re building a business, pursuing personal excellence, or striving for inner fulfillment, this book will remind you that every small step compounds into lasting transformation. Your journey has no limits—only milestones of progress waiting to be reached. 
  If you’ve ever doubted whether your effort matters, this book will reignite your belief in the unstoppable force of progress.

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