Altri libri che potrebbero interessarti

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  Performance Management

  ProBusinessEducation Team

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  Performance Management (PM) is a mechanism for ensuring that a batch of activities and outputs match the targets of an organizational set up in an economical way and useful manner. Performance management unwaveringly concentrates on an organization's performance, a departmental segment, an individual, or the procedures in place to deal with specific tasks. Norms for performance management are generally arranged and propagated by senior management of a business entity and by job propriety.  
  It may envisage identifying the tasks and results of a project, offering appropriate guidance and training, contrasting the actual performance and actions of the employee with the expected performance and behavioral scale, determining in-house incentives, rewards, and so on. The concepts of performance management are most frequently used at work and can be applied anywhere people interact with their situations to achieve desired outcomes. The workplaces may consist of any realm viz. educational institutions, churches, sports, community assemblies, health care, social events, government institutes, and political congregations. 

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  HBR's 10 Must Reads on...

  Harvard Business Review

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  Make better decisions, faster. 
  If you read (or listen to) nothing else on decision-making, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand all of your options, ask the right questions, and make bold choices that drive real change. 
  This book will inspire you to exercise sound judgment in complex situations; conquer a culture of indecision; know when to gather more data and when to trust your gut; root out bias in your assumptions; improve the decision-making ability of your teams; and stop deliberating and move forward. 
  HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others. This updated and expanded edition features new, breakthrough articles and additional short-form pieces to give you and your team the tools you need for sustained success.

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  Dealing with Difficult People

  Harvard Business Review

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  Learn how to deal with difficult colleagues and clients. 
   
   
   
  At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? 
   
   
   
  This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. 
   
   
   
  Books in this series are based on the work of experts including Daniel Goleman, Tony Schwartz, Nick Morgan, and Daniel Gilbert. 
   
   
   
  This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.

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  Unconventional - The Story of an...

  Dave Werklund, Robert Brehl

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  In this biography, Dave Werklund tells how he grew up on a farm, left school in Grade 9, and then built a multi-billion-dollar business in Alberta to clean up oil waste and pollution. As an environmentalist working in the oil business, he argues that Alberta has among the most stringent environmental standards anywhere in the oil world. Yet like everyone in the Alberta oil business, Werklund has faced disaster and had to find a way out.

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  The Legal Side Of Running An...

  AHMED MUSA

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  Dive into the intricacies of local zoning ordinances, understanding the critical distinctions between permitted and restricted uses to ensure your property complies with all regulations. Learn how to secure the necessary licenses and permits with ease, avoiding costly fines and legal challenges. Explore the vital aspects of tax obligations, insurance needs, and liability protection, equipping yourself with the knowledge to safeguard your investment and maintain peace of mind. 
  Beyond legal compliance, this book delves into fostering positive relationships with neighbors and the community, implementing best practices for guest interactions, and utilizing cutting-edge technology to streamline your operations. Through detailed case studies from cities like New York, Los Angeles, and San Francisco, discover real-world examples of successful hosts who have balanced profitability with community welfare.

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  We Can't Talk about That at...

  Mareisha N. Reese, Mary-Frances...

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  In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well. 
   
   
   
  Politics, religion, race—we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace. 
   
   
   
  In this second edition of We Can't Talk about That at Work!, bestselling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

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