Outros livros que poderiam interessá-lo

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  The Nordstrom Way to Customer...

  BreAnne O. Reeves, Robert Spector

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  In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry. 
   
   
   
  Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. 
   
   
   
  With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's time-crunched customers who demand a convenient, seamless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences.

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  The Effective Executive - The...

  Peter F. Drucker

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  A handsome, commemorative edition of Peter F. Drucker’s timeless classic work on leadership and management, with a foreword by Jim Collins. 
  What makes an effective executive? 
  For decades, Peter F. Drucker was widely regarded as "the dean of this country’s business and management philosophers" (Wall Street Journal). In this concise and brilliant work, he looks to the most influential position in management—the executive.  
  The measure of the executive, Drucker reminds us, is the ability to "get the right things done." This usually involves doing what other people have overlooked as well as avoiding what is unproductive. Intelligence, imagination, and knowledge may all be wasted in an executive job without the acquired habits of mind that mold them into results. 
  Drucker identifies five practices essential to business effectiveness that can—and must—be mastered:Managing time;Choosing what to contribute to the organization;Knowing where and how to mobilize strength for best effect;Setting the right priorities;Knitting all of them together with effective decision-making 
  Ranging across the annals of business and government, Drucker demonstrates the distinctive skill of the executive and offers fresh insights into old and seemingly obvious business situations.

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  Always Trust Your Cape - How I...

  Donald Eugene Moore

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  I have an enormous amount of respect for people who consider themselves entrepreneurs. 
   
  People who, in most cases, take tremendous risks in hopes of experiencing tremendous rewards. Not only for themselves but for the world at large. 
   
  Entrepreneurs hire the most people, drive the economy, create innovation, promote research and development, while shaping new products and services. They solve problems with existing solutions, and technologies, while in most cases utilizing existing resources more effectively and more times than not on shoestring budgets. 
   
  I consider entrepreneurs to be the great pioneers of today's business world. If you are considering launching your own entrepreneurial journey, are well on your way, or anywhere in between, my passion and purpose in writing this book is to give you confidence!

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  Multiply Your Money With Passive...

  DENTON STEELE

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  Are you tired of constantly waiting for your next paycheck? Do you think there is a better way to make money without having to sacrifice your own time? Have you ever thought to start your own business but don't have enough funds for making it real? Then you need to keep reading... 
  Here's a preview of what you will discover:How to get STARTED with your passive income business even if you have little or no capital at all (hint: no need to sell all you got or have debts for the rest of your life).Easy techniques you can use to earn money creating content by mastering your communication skills.Why a passive income is just PERFECT for people who are always rushing and pressed for time.How to create your wealth with dropshipping, affiliate marketing, online publishing, Amazon FBA, peer-to-peer lending, and much more.The step-by-step guide to find out different ways of income streams that just a decade ago didn't exist but are now creating huge revenues.Why there is no need to be afraid of investing in real estate and stocks and why these businesses are great markets favored by the wealthy.How to create multiple passive income streams with these GUARANTEED methods that will allow you to achieve financial freedom in just a few years. 
  And much, much more... 
  With this book, you'll learn that you don't need to keep worrying about bills: you'll finally have in your hands more money, time, willpower and energy that will make you live your dream life. 
  If you want to unlock access to this powerful information and manifest abundance, then you should start this book today! 
   

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  Critical Thinking

  Introbooks Team

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  Critical thinking is one of the most creative ways to think, interpret and deduce information. Critical thinking makes sure that new, accessible, practical and most importantly innovative solutions backed by reason, logic and facts to a complicated problem are found. Critical thinkers are needed in every aspect of our lives. They have made our lives easier and have provided us with a lot of comfort, ease and convenience. The more critical thinkers we have, the more likely it is get the best of innovations, products, services and polices in the coming future. 
  Critical thinking deals with logic, analyzing, logic and reasoning. Critical thinkers keep in mind all the possible consequences and make efforts constantly to identify, construct and evaluate arguments. They help in detecting inconsistencies. They also show involvement insystematic problem solving. This helps in understanding and creatively involving the importance and relevance of ideas. Critical thinking brings out the reflection of the person’s ideas and beliefs.

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  Untethered - Living the digital...

  Nathan James Thomas

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  The dream of being a digital nomad has inspired many to quit their jobs and attempt to live a life that is global and free of the daily 9 to 5 grind. To travel to exotic lands, meet interesting people, and enjoy limitless adventure — all while earning money from a few strokes of the keypad. But many find themselves frustrated in pursuit of this dream. The realities of a digital nomad life are far from simple, and with the pandemic of 2020 and ongoing global uncertainty, the complexities of life on the road have become even more challenging to navigate. Yet with these challenges have come opportunities: remote work is no longer an exception, but a very real option within reach of many of us. With more and more businesses being started and with corporations having a seemingly endless appetite for new talent, the opportunities for workers to establish themselves as digital nomads are abundant. In Untethered you'll learn exactly what it takes to engineer a digital nomad lifestyle in a post-pandemic world. With travel stories and case studies interlaced with clear, real-world guidance, you'll discover whether the digital nomad lifestyle is for you and equip yourself with the tools to create your own location-independent life.

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