Other books that might interest you

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  Total Quality Management -...

  Stephen George, Arnold Weimerskirch

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  More than ever, customer relations and engagement are key components of a company's success. Companies that are intent on tracking their customer's ever-changing requirements and improving their services know the best business management model begins with customer focus and ends with customer satisfaction. Total Quality Management: Customers and Products explores how meeting customers' needs and complete satisfaction dictates a company's direction and actions. If you want to know how the most successful companies get the most from their quality initiatives, George and Weimerskirch lay out the best practices to put to work now.

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  No - The only negotiating system...

  Jim Camp

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  The system of negotiation that will increase your level of success 
  Jim Camp, the world’s #1 negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways.  
   
   
  • Out of the blue your best customer demands a huge discount—or else he takes his business elsewhere.  
  • You think you finally have a buyer for your home, but then at the last minute she demands that you pay for new landscaping of the yard—or no deal. There are plenty of other properties for sale, and she says she’ll walk.  
  • Your son is having trouble in school, and you have to think about how to deal with his “my way or the highway” teacher. 
   
  When confronted with these—and innumerable other—day-to-day negotiating challenges at work and in your personal life, most people start to guess about how much they should give up in compromise to make the other side happy (“I’ll just meet them halfway, and we can put this problem to bed”).  
   
  Jim Camp has a better way for you to negotiate: 
   
  NO. 
   
  Saying “no” is not about being hard-nosed or intransigent. Rather, it stops everyone in their tracks, clears the air, and allows you to get at what the real issues are. It is a proven and an amazingly effective system that avoids unwarranted assumptions, needless compromises, and wild guesses, showing: 
   
  • How to stop being needy, banishing emotional responses such as “I must keep this customer’s business” or “I have to sell this house now,” and start focusing on what you can control—yourself 
  • Why in a negotiation the two worst things to hear are “yes” and “maybe” 
  • How to get to the heart of the issue through the art and science of asking great questions 
  • How to find out who the real “decider” is and stop negotiating with the unqualified 
   
  We live in a compromise- and assumption-based world, but Jim Camp flips conventional wisdom on its head and in the process makes you a more effective negotiator with clients, customers, spouses, kids, neighbors, and coworkers. Through Camp’s system you’ll find that “no” is just the start of the negotiation, not the end of it. With it, you’ll get everything you want and you’ll build solid relationships with those you negotiate with.

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  Why the Lender Says NO - Six...

  Linda Keith

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  Would you like your business lender to say ‘yes’ to your next loan request? Would you like to know the one factor that will kill your loan before you even get started? Would you like to get into the head of your lender so that everything you say, every document you provide, and every discussion with your lender passes successfully through their three-question, six-filter process?  
  Well now you can! Banking consultant, author and trainer Linda Keith CPA presents the Six Keys to Success in the Pass/Fail test that stands between you and your next loan.       Understand the only three questions the lender has to answer        Decipher the clues the banker uses to guess at the answers      Learn the Six Cs of Credit and how your banker filters all of your information        Format your loan request to respond favorably to the Three-Question/Six C filter       Memorize the one phrase you will NEVER say to your banker again     Apply this information to make sure your next loan application does not go directly to ‘No’  
  You’ll find out why, according to a recent survey by Pepperdine University, bankers declined 72 percent of cash flow-based loans, 90 percent of real estate-based loans, and 46.7 percent of collateral-based loans. And you’ll find out what the business owners who gained approval did right. Linda Keith CPA trains business lenders throughout the country to say ‘Yes’ to good loans. She knows how the bankers think. Now you will, too. 
  Linda Keith CPA knows business … and banking! As a CPA in public accounting, she prepared loan proposals and helped businesses get their loans. As the CFO for a residential contractor, she negotiated construction loans and operating lines of credit. Today, Linda is the principal in a niche CPA practice consulting with banks and training lenders on how to spot, and make, a performing business loan. She understands how lenders think, why they decline loans and what they need to say ‘Yes’. 
  Linda is known as the “Playful Accountant” and is the author of Tax Return Analysis for Lenders, the definitive manuals used by business lenders throughout the United States. She is the founder of Lender’s Online Training, a library of 30 on-demand credit analysis courses.  As a Certified Speaking Professional, Linda speaks to business and banking audiences about business success, business borrowing and business lending.

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  The Sharper Investor - The...

  Richard Thalheimer

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  Have you ever wished you could see into the minds of the investing greats? Learn how they make their choices, with proven methodologies that beat the market again and again?In this groundbreaking book, Richard Thalheimer offers an unparalleled look behind the scenes, laying out his system for predicting success. After spending more than twenty years curating winning products for The Sharper Image brand, Richard now applies his system to picking investments—with results that consistently beat the market.If your goal for your annual returns is 30–50% across your investment portfolio, The Sharper Investor is for you. Richard has done better than that in many years, and you can too. He’ll walk you step by step through his formula for success—one that can boost your results significantly, helping you reach or even exceed your financial goals.Pick up The Sharper Investor and discover your next winning investment today!

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  Stoicism for Entrepreneurs - How...

  Joel E. Winston

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  Is it a coincidence a lot of wealthy and successful people like Bill Gates, Steve Jobs, Warren Buffet, Barack Obama use stoicism in their everyday lives? 
  No, probably not. 
  So, if you´re looking for productivity hacks to increase the performance of yourself and your business, 
  then keep reading... 
  The ancient Stoics were looking for practical answers on how to live life. 
  They were dealing with questions like:How to be disciplined and productive?How to deal with obstacles?How to make decisions based on logic instead of emotions?How to raise your self-awareness to better deal with the people around you? 
  This is why stoicism is one of the most used and applied philosophies by modern and successful entrepreneurs. 
  Did you know that a lot of the videos, pieces of training and books from today's famous productivity and self-help gurus like Tony Robbins and Tim Ferris are based on the practical advice of the ancient stoics? Both gurus credit their current success on embracing stoic principles in their life and business. It´s safe to say that Stoicism survived the test of time. 
  Even if you hated philosophy in school, stoicism for entrepreneurs is jam-packed with practical examples that are easy and ready to apply. 
  If you are not an avid reader, don´t worry, grabbing ´Stoicism for Entrepreneurs´ for 5 minutes from time-to-time will bring you some golden nuggets, which you can implement right away.

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  China's Great Wall of Debt -...

  Dinny McMahon

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  A stunning inside look at how and why the foundations upon which China has built the world’s second largest economy have started to crumble. 
  Over the course of a decade spent reporting on the ground in China as a financial journalist, Dinny McMahon gradually came to the conclusion that the widely held belief in China’s inevitable economic ascent is dangerously wrong. Debt, entrenched vested interests, a frenzy of speculation, and an aging population are all pushing China toward an economic reckoning. China’s Great Wall of Debt unravels an incredibly complex and opaque economy, one whose fortunes—for better or worse—will shape the globe like never before.

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