Join us on a literary world trip!
Add this book to bookshelf
Grey
Write a new comment Default profile 50px
Grey
Subscribe to read the full book or read the first pages for free!
All characters reduced
Change Manager - Careers in IT service management - cover

We are sorry! The publisher (or author) gave us the instruction to take down this book from our catalog. But please don't worry, you still have more than 500,000 other books you can enjoy!

Change Manager - Careers in IT service management

Tracey Torble

Publisher: BCS, The Chartered Institute for IT

  • 0
  • 0
  • 0

Summary

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.
Available since: 07/29/2019.

Other books that might interest you

  • Agile Database Development - cover

    Agile Database Development

    Scott Ambler

    • 0
    • 0
    • 0
    Data is clearly an important aspect of software-based systems; yet, many agile development teams are struggling to involve data professionals within their projects. The Agile Data (AD) methodology defines a philosophical framework for data-oriented activities within agile projects, defining ways that application developers and data professionals can work together effectively; however, philosophy isn’t enough -- you also need proven techniques which support those philosophies.This recording presents techniques for agile database development, including database refactoring, Agile-Model Driven Development (AMDD), Test-Driven Design (TDD), and environment/tool strategies.
    Show book
  • Agile Product Management: Daily Scrum 21 Tips & Product Backlog 21 Tips - cover

    Agile Product Management: Daily...

    Paul VII

    • 0
    • 0
    • 0
    Agile product management just got easier. Hello, thank you and congratulations for taking this class, Daily Scrum: 21 Tips to Co-Ordinate Your Team with Standup Meetings and Create a Daily Plan. This class contains proven steps and strategies on how to improve your daily scrum (stand-up) meeting as part of an agile scrum team. I am sure you will get value from this because it gives you a complete introduction to agile scrum daily stand-ups and walks you step-by-step through carrying out and improving daily stand-ups in your team or business from the ground up. It also gives you plenty of examples. It tells you exactly how the pros carry out the daily scrum and guides you through some common best practices based on extensive research. Thank you and congratulations on taking this class, Product Management: 21 Tips to Create and Manage the Product Backlog. In this class, you will be given a multitude of proven tips to manage your product backlog as part of an agile scrum team. I know you will get value from this class as it gives you a full introduction to the concept of the product backlog. I then walk you step-by-step through the steps involved in managing a backlog. Following this, I give you tips for improving product backlog management in your team or business from the ground up. Along the way, I give you plenty of examples and give you best practices for product backlog management within agile scrum.
    Show book
  • Billion Dollar Brand Club - How Dollar Shave Club Warby Parker and Other Disruptors Are Remaking What We Buy - cover

    Billion Dollar Brand Club - How...

    Lawrence Ingrassia

    • 0
    • 0
    • 0
    A leading business journalist takes us inside a business revolution: the upstart brands taking on the empires that long dominated the trillion-dollar consumer economy.Dollar Shave Club and its hilarious marketing. Casper mattresses popping out of a box. Third Love’s lingerie designed specifically for each woman’s body. Warby Parker mailing you five pairs of glasses to choose from. You’ve seen their ads. You (or someone you know) use their products. Each may appear, in isolation, as a rare David with the bravado to confront a Goliath, but taken together they represent a seismic shift in a business model that has lasted more than a century.As Lawrence Ingrassia shows in this timely and eye-opening audiobook, a growing number of digital entrepreneurs have found new and creative ways to crack the code on the bonanza of physical goods that move through our lives every day. They have discovered that manufacturing, marketing, logistics, and customer service have all been flattened—where there were once walls that protected big brands like Gillette, Sealy, Victoria’s Secret, or Lenscrafters, savvy and hungry innovators now can compete on price, value, quality, speed, convenience, and service.Billion Dollar Brand Club reveals the world of the entrepreneurs, venture capitalists, and corporate behemoths battling over this terrain. And what fun it is. It’s a massive, high-stakes business saga animated by the personalities, flashes of insight, and stories behind the stuff we use every day.
    Show book
  • The Magic Question - A Simple Question Every Leader Dreams of Answering - cover

    The Magic Question - A Simple...

    David Cottrell

    • 0
    • 0
    • 0
    The business leader’s toolbox for increasing morale, decreasing turnover, and contributing more than ever to your company’s bottom line
    
     
    “What if you could create a culture where everyone is committed to the greater good of the organization? Sound like a pipe dream? David Cottrell will show you the way . . . .” 
    
    –Ken Blanchard, coauthor of The One Minute Manager and Lead with Luv
    
     
    How can I help?
    
     
    Isn't that the question every leader longs to hear? What if every person on your team consistently asked you, How can I help? What if your team was totally in sync with and committed to achieving your organizations objectives? What if everyone on your team was willing to leave his or her comfort zone and take a risk to help your team win? Impossible? Unrealistic? Pollyanna? No. The team with the best leader usually wins.
    
     
    
    
     
    Sounds simple ... but what does it take to be the best leader? Often what is missing is the understanding of how to lead others toward a common goal.
    
     
    In its simplest form, leadership comes down to answering six key questions that are important to your team. When your teams needs are being met, they will want to ask you The Magic Question: How can I help?
    
     
    If you depend on results from others, this book is for you. It offers a proven method for creating an atmosphere in which employees willingly give discretionary effort. The Magic Question is not about a new leadership strategy. Strategies come and go. What you will learn in is tried and true regardless of the strategic focus of the time, and the principles apply to businesses in every industry, as well as schools, hospitals, churches, even homes. When you hear The Magic Question, you will know you are on your way to better results and to achieving them faster than ever before.
    
     
    Every team asks the questions. Great leaders have the answers.
    
     
    David Cottrell is President and CEO of CornerStone Leadership Institute, one of the nation’s largest publishers of management and leadership resources.
    Show book
  • Financial Independence - Achieving Your Financial Freedom And Wealth - cover

    Financial Independence -...

    Richard Sodin

    • 0
    • 0
    • 0
    If you or someone you know is still struggling to attain financial freedom, then you know exactly how depressing such an experience can be. Financial problems don’t just cause painful emotional problems; they can take a devasting toll on your health and cause you to lose your self-image. 
    But did you know that there are simple things you can do to conquer your money troubles and achieve lasting financial freedom without having to chase money endlessly? 
    This audiobook is created to give you an in-depth view of how you can eliminate mental barriers and create your own path to financial victory no matter who you are, where you live, or how much experience you have. This audiobook reveals how ordinary people can easily master the game of wealth creation using strategies that are not often exposed to the general public. 
    If you are keen on experiencing the rewards of true financial independence, this straightforward, plain-English audiobook shows you everything there is to know about creating lasting wealth and achieving victory over your finances. 
    Complete with clear instructions, you will learn how to reinvent yourself and cultivate the right changes in attitudes to create a more fruitful life. 
    In This audiobook, You’ll Discover:Transformational information on how you can increase your income and create lasting wealthPreviously unseen strategies to creating wealth through real estate investingHow to reinvent your mind and cultivate wealthy habitsHow to build passive income and get rich while sleepingAnd much more… 
    This is not one of those audiobooks filled with stories of financial freedom. It's a straightforward but friendly guide based on years of practical research. 
    Scroll Up and Click The “Buy Now” Button to Get This audiobook Today!
    Show book
  • See Jane Lead - 99 Ways for Women to Take Charge at Work and in Life - cover

    See Jane Lead - 99 Ways for...

    Lois P. Frankel PhD

    • 0
    • 0
    • 0
    Now available as a value-priced  edition! The workplace is changing.  From the boardrooms to non-profit organizations to the military, the typical male management style is now obsolete.  There is a new generation of employees who reject hierarchical leadership and respond to the behaviors and characteristics that women traditionally exhibit.  In other words, the time for woment to take charge is now! In SEE JANE LEAD, Dr. Frankel provides a blueprint for women who want to tap their natural leadership abilities and manage with greater ease and confidence in the business world, on the soccer field, at home, and beyond.  With the same sharp insight that she demonstrated in Nice Girls Don't Get Rich and Nice Girls Don't Get the Corner Office, Dr. Frankel shows women how they can overcome sabotaging childhood behaviors that hold them back, while offering practical advice and real-life examples of strong female leaders who have succeeded--in male dominated fields--beyond their wildest dreams.
    Show book