Add this book to bookshelf
Grey 902feb64d8b6d481ab8ddda06fbebbba4c95dfa9b7936a7beeb197266cd8b846
Write a new comment Default profile 50px
Grey 902feb64d8b6d481ab8ddda06fbebbba4c95dfa9b7936a7beeb197266cd8b846
Spinner ae25b23ec1304e55286f349b58b08b50e88aad5748913a7eb729246ffefa31c9
Leadership Lessons from a UPS Driver - Delivering a Culture of We Not Me - cover

Leadership Lessons from a UPS Driver - Delivering a Culture of We Not Me

Ron Wallace

Publisher: Berrett-Koehler Publishers

  • 2
  • 10
  • 0

Summary

United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What's the company's secret? Just ask a driver!Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it's par for the course. UPS has a unique corporate culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company's success—and his own—to its culture of “we, not me.” As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.

Who read this book also read:

  • Calligraphy Lesson - The Collected Stories - cover

    Calligraphy Lesson - The...

    Mikhail Shishkin

    • 0
    • 1
    • 0
    The first English-language collection of short stories by Russia's greatest contemporary author, Mikhail Shishkin, the only author to win all three of Russia's most prestigious literary awards. 
    Often included in discussions of Nobel Prize contenders, Shishkin is a master prose writer in the breathtakingly beautiful style of the greatest Russian authors, known for complex, allusive novels about universal and emotional themes. Shishkin's stories read like modern versions of the eternal literature written by his greatest inspirations: Boris Pasternak, Ivan Bunin, Leo Tolstoy, and Mikhail Bulgakov. 
    Shishkin's short fiction is the perfect introduction to his breathtaking oeuvre, his stories touch on the same big themes as his novels, spanning discussions of love and loss, death and eternal life, emigration and exile. 
    Calligraphy Lesson spans Shishkin's entire writing career, including his first published story, the 1993 Debut Prize–winning "Calligraphy Lesson," and his most recent story "Nabokov's Inkblot," which was written for a dramatic adaptation performed in Zurich in 2013. 
    Mikhail Shishkin (b. 1961 in Moscow) is one of the most prominent names in contemporary Russian literature. A former interpreter for refugees in Switzerland, Shishkin divides his time between Moscow, Switzerland, and Germany.
    Show book
  • California Rich - The Lives the Times the Scandals and the Fortunes of the Men & Women Who Made & Kept California's Wealth - cover

    California Rich - The Lives the...

    Stephen Birmingham

    • 0
    • 2
    • 0
    California Rich is the entertaining and scandal-filled look inside the lives of the Golden State’s moneyed elite.  
    Show book
  • Life at the Dakota - New York's Most Unusual Address - cover

    Life at the Dakota - New York's...

    Stephen Birmingham

    • 0
    • 3
    • 0
    A history of the Manhattan building and its famous tenants, from Lauren Bacall to John Lennon, by the New York Times–bestselling author of “Our Crowd”. When Singer sewing machine tycoon Edward Clark built a luxury apartment building on Manhattan’s Upper West Side in the late 1800s, it was derisively dubbed “the Dakota” for being as far from the center of the downtown action as its namesake territory on the nation’s western frontier. Despite its remote location, the quirky German Renaissance–style castle, with its intricate façade, peculiar interior design, and gargoyle guardians peering down on Central Park, was an immediate hit, particularly among the city’s well-heeled intellectuals and artists.   Over the next century it would become home to an eclectic cast of celebrity residents—including Boris Karloff, Lauren Bacall, Leonard Bernstein, singer Roberta Flack (the Dakota’s first African-American resident), and John Lennon and Yoko Ono—who were charmed by its labyrinthine interior and secret passageways, its mysterious past, and its ghosts. Stephen Birmingham, author of the New York society classic “Our Crowd”, has written an engrossing history of the first hundred years of one of the most storied residential addresses in Manhattan and the legendary lives lived within its walls.
    Show book
  • Reflections: On the Magic of Writing - cover

    Reflections: On the Magic of...

    Diana Wynne Jones

    • 0
    • 4
    • 0
    This collection of more than twenty-five critical essays, speeches, and biographical pieces chosen by Diana Wynne Jones before her death in 2011 is essential reading for the author's many fans and for students and teachers of the fantasy genre and creative writing in general. The volume includes insightful literary criticism alongside autobiographical anecdotes, revelations about the origins of the author's books, and reflections about the life of an author and the value of writing for young people.  
    Reflections features the author's final interview, a foreword by award-winning author Neil Gaiman, and an introduction by Charlie Butler, a senior lecturer in English at the University of West England in Bristol.
    Show book
  • Boston Noir 2 - The Classics - cover

    Boston Noir 2 - The Classics

    Dennis Lehane, Jaime Clarke,...

    • 1
    • 1
    • 0
    The original Boston Noir is the best-selling title in the Akashic Noir Series, which has over 50 volumes in print. This volume comprises classic reprints from: Linda Barnes, Jason Brown, Andre Dubus, Mitch Evich, George Harrar, George V. Higgins, Daphne Kalotay, Dennis Lehane, Joyce Carol Oates, Robert B. Parker, Hank Phillippi Ryan, Michael Thomas, Hannah Tinti, John Updike, Abraham Verghese, David Foster Wallace. Major media coverage expected -- print, broadcast, online.
    Show book
  • The Right People - The Social Establishment in America - cover

    The Right People - The Social...

    Stephen Birmingham

    • 0
    • 3
    • 0
    An enlightening and entertaining inside look at the lifestyles of America’s extremely wealthy from the bestselling author of “Our Crowd” It’s no secret that the rich are different from the rest of us. But the rich, as author Stephen Birmingham so insightfully points out, are also different from the very rich. There’s Society, and then there’s Real Society, and it takes multiple generations for families of the former to become entrenched in the latter. Real Society is not about the money—or rather, it’s not only about the money—it is about history, breeding, tradition, and most of all, the name.  The Right People is an engrossing and illuminating journey through the customs and habits of the phenomenally wealthy, from the San Francisco elite to the upper crust of New York’s Westchester County. It is a marvelously anecdotal, intimately detailed overview of the lives of the American aristocracy: where they gather and dine; their games and sports, clubs and parties, friendships and feuds; their mating, marriage, and divorce rituals—a potpourri of priceless true stories featuring the Astors, Goulds, Vanderbilts, Vanderlips, Dukes, Biddles, and other lofty names from the pages of the Social Register.
    Show book