Other books that might interest you

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  Virtual Natives - How a New...

  Leslie Shannon, Catherine D. Henry

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  We're living through what is arguably one of the most exciting, confusing, and powerful social moments in the history of humanity, the shift from the Digital Age to the Virtual Age. This shift is being driven by technology, and the people who are leading it are the ones who know it best: the Virtual Natives. This book will introduce you to the Virtual Native cohort and mindset, decipher their socio-cultural and economic experiences, and unpack their expectations of companies looking to engage, market, or employ them. 
   
   
   
  In this book, we explore how Virtual Natives are deploying the new technologies driving the virtualized world; how relationships and work habits are being virtualized; ten main Virtual Native-led behaviors that are upending work and culture; and how Virtual Natives are evolving their expertise into a full-blown economy. 
   
   
   
  This is nothing short of a cultural revolution. Virtual Natives are the driving force behind a seismic change that is redefining the world through technology and virtual worlds: this book tells you how they are navigating everything from AI to Augmented and virtual reality, gaming, blockchain and Web3 in easy, accessible language. To understand the future, listen to Virtual Natives.

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  Voice Power - Using Your Voice...

  Renee Grant-Williams

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  Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering ""owner's manual"" to unleashing and directing the powers of communication within one's speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers: * Evaluate their ""VoicePower"" quotients * Literally breathe new life into their voices * Tap the amazing power of consonants--and silence * Deliver sales pitches virtually guaranteed to sell * Turn a voice mail message (incoming or outgoing) into a personal calling card * Become more confident, persuasive presenters and public speakers

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  A Gentleman Entertains Revised...

  John Bridges, Bryan Curtis

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  Everything you need to know for any occasion - dinner parties to tailgate potlucks. 
  Here’s a thought.  Entertaining isn’t just something that happens when the ladies decide to break out the good china. Any gentleman who enjoys the company of friends, a delicious meal, or a great drink should know how to host a gathering. So shove those frozen burritos out of the way and make some room in the freezer for your stainless steel ice bucket. It’s time to entertain. 
  John Bridges and Bryan Curtis have mapped out everything you need to know for any occasion, from dinner parties to tailgate potlucks. Whether you’re hosting clients for a business lunch at an upscale restaurant or corralling your rowdy friends for a weekend cookout, these are the fundamentals you’ll need to ensure you and your guests have a memorable time.  The details have been wrangled out already—all that’s left is for you to sit back and enjoy the company of your favorite people. 
  Recipes, images, and a glossary are included in the audiobook companion PDF download.

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  The Customer Excellence...

  Wayne Simmons, Tom DeWitt

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  Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver. 
   
   
   
  Outlining the leadership, organizational, operational, and commercial facets essential for sustained success, The Customer Excellence Enterprise is a comprehensive playbook for any company seeking to differentiate deeply from competitors and win preferred positions in the hearts and minds of today's discerning customers. 
   
   
   
  In this guide, the authors draw on real-world practice and examples from customer experience "outliers"—companies renowned for consistently improving their customers' lives. Listeners will also find practical strategies for building a case for urgency and mobilizing all levels of the enterprise to deliver tangible results; winning methods to build deep emotional connections that lead to lifelong customer relationships; and insights into the habits and ways of working from customer experience industry outliers.

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  Power of Love Leadership - 7...

  Sarah Higgins

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  What's stopping you being an outstanding leader?
  
  Continually adapting to change and still exceeding business goals is a consistent leadership challenge.
  
  Uncertainty and doubt, fear and frustration, anger and resentment, pressure and stress all stand in the way of getting the results you want.
  
  In this inspiring and practical guide, leadership expert Sarah Higgins will coach you in seven revolutionary strategies that will enable you to break through the fear-based barriers that hold you and your team back, so you can lead from the heart and build resilience in your team with:
  
  > Gratitude - recognise and nurture strengths and success.
  > Hope - unite purpose with passion so everyone feels inspired.
  > Learning - value mistakes and feel powerful in the face of failure.
  > Forgiveness - promote acceptance and collaboration, leading to resolution instead of blame.
  > Enthusiasm - face every challenge and task with energy and positivity.
  > Compassion - encourage insight and empathy valuing difference and individuality.
  > Humility - embrace vulnerability and courage to build honesty, integrity and trust.
  
  With the Power of Love Leadership® you can build a highly motivated team that's fearless and motivated to collaborate, create, inspire and innovate. You'll think more clearly, make better decisions, push morale and productivity to unimaginable levels and navigate success with compassion, confidence and care.

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  Where You Can Lead - The Pentad...

  Stephen P. Kelner

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  Find out which kind of leader you can be, and how to achieve the highest level of leadership that is right for you. 
   
   
   
  Do you want to be a leader? Where You Can Lead maps out the five common kinds of leaders so you can identify the one that best suits you and shows you how to get there, step-by-step. 
   
   
   
  Author Stephen Kelner gives you the means to assess your deepest drives, shows how to connect them to your leadership style, and helps you move up the ladder of leadership with specific behaviors and practical principles. It's all rooted in deep—but pragmatic—research that's been applied to thousands of executives all over the world. 
   
   
   
  No matter where you are in your career, you can gain insight into what drives you and the kind of leadership that works for you, helping you find a way to maximize your leadership potential. 
   
   
   
  Unlike other leadership books, Where You Can Lead shows you not just how to climb the ladder, but which rung to stop on to be your happiest and most satisfied self.

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