Join us on a literary world trip!
Add this book to bookshelf
Grey
Write a new comment Default profile 50px
Grey
Subscribe to read the full book or read the first pages for free!
All characters reduced
Just Listen - Discover the Secret to Getting Through to Absolutely Anyone - cover

We are sorry! The publisher (or author) gave us the instruction to take down this book from our catalog. But please don't worry, you still have more than 500,000 other books you can enjoy!

Just Listen - Discover the Secret to Getting Through to Absolutely Anyone

Mark Goulston

Publisher: AMACOM

  • 1
  • 2
  • 0

Summary

Do you ever feel like you're talking to a brick wall? 
The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. 
Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: 
Listen effectivelyMake even a total stranger—perhaps a potential client—feel "felt"Shift an angry or aggressive person into a calmer, more receptive stateUse empathy jolts to quickly bridge communication gapsTurn negative people into assets using the "Magic Paradox"Achieve buy-in, the linchpin of all negotiation, persuasion, and salesAnd more 
Barricades between people become barriers to success and happiness, so getting through is not just a fine art—it's a crucial skill. With Just Listen, readers learn how to transform the "impossible" and "unreachable" people in their lives into true allies, loyal customers, and lifelong friends.
Available since: 03/04/2015.

Other books that might interest you

  • Social Media Marketing in 2019: The Best Guide for Business that teaches a Strategic Approach to grow your Personal Brand or Agency on Facebook Instagram and Youtube (the Future of Digital Marketing) - cover

    Social Media Marketing in 2019:...

    Social Media Marketing Guru

    • 0
    • 0
    • 0
    UPDATED FOR 2020! Are you ready to discover the Secrets of Social Media Marketing? Unlock the Potential of Social Media and learn the must-see tactics to take your business to the next level! Let's face it: you don't know how to leverage social media to actually monetize your business. Maybe you have already read other books on this topic, but none of them has been able to show you a replicable process that brings in results on auto-pilot. Well, it is time to change that. Enough of "put the emphasis on content and money will follow": you need a monetization driven approach and you know that! By reading this book, you will discover the hidden truths of social media marketing and how to actually use it to make more money in 2019. Each chapter goes into the deepest aspects of the subject and everything is explained in an easy way so that anyone can act upon this amazing information! From Facebook Ads to Instagram marketing, from email sequences to the real use of Youtube, everything will unfold in front of your eyes. Now is the time to act! What are you waiting for? Get this book now and take your Business to the Next Level!
    Show book
  • High-Impact Interview Questions - 701 Behavior-Based Questions to Find the Right Person for Every Job - cover

    High-Impact Interview Questions...

    Victoria A. Hoevemeyer

    • 0
    • 0
    • 0
    High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do  . . ."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult. 
    High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to sixty-two in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview. 
    Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire.
    Show book
  • Equal but Different - Women Leaders' Life Stories - cover

    Equal but Different - Women...

    Dr. Judy Dlamini

    • 0
    • 0
    • 0
    My interest in this area of study is based on my strong belief that people are born equal but different. It is a belief that equity across gender, race, social class and sexual orientation will be attained in my lifetime. 
    Equal but Different is based on my doctoral thesis, which investigated the intersection of race, gender, and social class in women leaders' career progression. The women leaders came up with strategies for gender transformation at leadership level. The audiobook presents life stories of women leaders in South Africa and abroad and men who believe in gender equality and have contributed toward this goal. The common thread across the life stories of women who contributed to the audiobook are:A message from family that said ''you can be anything that you set your mind to be''.Supportive men who sponsored and mentored them.Pursuit of education.Determination to succeed.Your initial social class should not determine the person you become. Though the lower your initial social class is, the harder you have to work to achieve your ambitious dreams. 
    This audiobook is relevant for people across gender, race, and social class who want advice on personal strategies and tactics to succeed; leaders who want to be inclusive, with an empowerment agenda for minorities; mentors across gender; and corporate and government leaders who are committed to transformation.
    Show book
  • Courting Happiness - cover

    Courting Happiness

    Arun Malik

    • 0
    • 0
    • 0
    After the success of his earlier two books, here comes another masterpiece from Arun Malik. Arun discovered his motivational skills when he managed large teams during his long corporate stints. Arun has a natural ability to guide and counsel people seeking help. The words of wisdom shared in this book are a manifestation of a long and cherished life Arun has led under challenging circumstances and firmly believes the human spirit is the cornerstone of any success or greatness. The more it can be inspired, the greater the fulfillment in life. This book is an effort in this direction, with hope that readers benefit from the positive spirit of the book.
    Show book
  • The Millionaire Zone - Seven Winning Steps to a Seven-Figure Fortune - cover

    The Millionaire Zone - Seven...

    Jennifer Openshaw

    • 0
    • 0
    • 0
    Most get-rich books are gimmicky.  They focus on one artificial technique like cutting out lattes that will supposedly make you a millionaire (in thirty years, maybe).  But for many of us, the enormity of the challenge leads to fear, confusion, frustration, and failure.  What if there was a "no fear" path to success that allowed you to use what you already know-the people, places, and opportunities right in front of you-to give you a real chance at making real money?  National financial commentator Jennifer Openshaw leads the way in The Millionaire Zone.Based on research of the Forbes 400 Richest and surveys of over 3,000 Americans, Openshaw's seven-pronged plan teaches you how to redefine your comfort zone and avoid the excuses that hold so many of us back.  Whether an employee, investor, or entrepreneur, you'll discover what other "Zoners" have: that surrounding yourself with familiar things-what Openshaw calls your "LifeNet"-will empower you to overcome your fears and jump-start your financial life.  Thousands have already reached the Millionaire Zone using Openshaw's winning strategies.  Her straightforward, simple program is exactly what millions of Americans are looking for.
    Show book
  • Rich as a King - How the Wisdom of Chess Can Make You a Grandmaster of Investing - cover

    Rich as a King - How the Wisdom...

    Susan Polgar, Douglas Goldstein

    • 0
    • 1
    • 0
    A chess grandmaster and a certified financial planner show readers how to approach investing like a chess player, and how to gain financial freedom.Discover how you can apply the strategies of chess to manage your money better. World Chess Champion Grandmaster Susan Polgar and international investment advisor Douglas Goldstein, CFP, share practical examples and never-before-heard stories from the chess, and show you:·      What is holding you back from financial freedom·      How to apply the strategies that Susan Polgar used to win 10 Olympic medals to managing your money·      The 64 strategies that can make you as “Rich as a King!”Praise for Rich As a King“An entertaining, informative, and very interesting treatment of investment strategy, tactics, and wisdom.”—Michael Spence, Nobel Prize Laureate, Economics, 2001“Goldstein and Polgar integrate chess and investment strategies in a remarkably entertaining and educational fashion. Chess players who know little about investing and investors who know little about chess will gain fresh insights into both.”—Ken Rogoff, former chief economist of the International Monetary Fund; professor, Economics Department, Harvard University; chess grandmaster“A treasure trove of financial tips, brilliantly weaving together the strategic thinking of a chess master with the practical advice of an experienced financial analyst.”—Doug Shadel, PhD; AARP financial fraud expert and author of Outsmarting the Scam Artists “This fast-moving, enjoyable book shows you how to think better, make better decisions, and achieve your long-term goals of “financial victory” with great certainty.”—Brian Tracy, bestselling author of Million Dollar Habits
    Show book