Publisher: Charles River Editors
Thinking about a job in consulting? Perhaps you're studying for your interview with Bain, BCG, or McKinsey? Or maybe you're just curious to learn about the frameworks consultants use and the interview process? If you answered yes to any of the above, then this book is for you.
Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to “Wow” the customer and earn you a Nordstrom or Les Schwab Tire Center reputation. You will learn about how customers create their perceptions of you, your employees and your business. You will walk away with actionable information with which to make changes the very same day. This session is targeted to anyone, from any industry, at any level. Some of the topics covered will include:Three Satisfaction LevelsCreating Emotional AttachmentsPerception Becomes the Customer’s RealityThe Three Levels of ListeningIt’s All About Attitudeand Acknowledgements & Excusing YourselfShow book
Want to enter the elite world of hedge fund investing? Everyone deserves access to the investment vehicles of the wealthy. Start learning how! Based on report from the European Central Bank, the hedge fund industry has globally gained an assets worth of one trillion US dollars under control. A hedge fund’s size is typically less than a 100 million US dollars, with nearly half under 25 million. Hedge fund investments have massive influence in the financial and economic sector in relation to their size. It is important to note that knowledge and performance of the hedge fund industry are guarded with substantial secrecy. The road to selecting a good hedge fund investment plan can be windy and rough, but this guide will prepare you for that journey by equipping you with all the information you will need. Here is a preview of what you will hear: The history of the hedge funds industry Hedge fund investment strategies Questions to ask Hedge fund organization Hedge funds vs. mutual funds Hedge fund risk models Aggressive investment strategies Problems with hedge fund risk modeling Hedge funds available on the market And much, much more!Show book
Managing Organisations During the COVID-19 Vortex is a comprehensive book to help leaders navigate their organisation through the Coronavirus crisis. From managing day-to-day practicalities, to scenario planning and sense-making, this book offers guidelines from over 20 leading experts to help executives deal with their most pressing challenges: - How to manage uncertainty and complexity - Leadership excellence in the COVID-19 crisis - Promoting mental wellness in the workplace - Sense-making for better decision-making in a crisis - Effective crisis communication - Economic and social scenarios - Business contingency planning during COVID-19 - Retaining resilience in chaotic conditions - How to navigate lockdowns with certainty - Best practices for managing virtual workers - The legal implications of COVID-19 for employers - And more! This book is essential reading for any executive who is grappling with how to deal with the complexity, uncertainty and unpredictability of this vortex. Trusted, bold and courageous leadership is required to navigate this crisis. Managing Organisations During the COVID-19 Vortex will give leaders the context, tools, guidelines and perseverance needed to face this crisis head-on and lead their organisations into a future beyond the Coronavirus. Key chapters include: - Black swans and the butterfly effect: The keys to understanding COVID-19 - COVID-19: Economic and social impact - Managing uncertainty, complexity and chaos in a crisis vortex - Sense-making for decision-making: A futures thinking perspective for executives in times of crisis - Revisiting, reframing, resetting and re-starting: Navigate crisis lockdowns - Crisis leadership excellence: Navigating in, beyond and through a crisis - Leadership in a time of crises: A challenge for the middle - Business continuity planning during a pandemic: Coronavirus 2020 - Crisis communication: Lessons learned from a pandemic - Remaining resilient in traumatic and chaotic conditions - Promoting personal and workplace mental health in the age of COVID-19 - Stress: Manage it and build resilience - Virtual working practices - Tencent responding to the coronavirus - Coronavirus in a fractured democracy - The coronavirus vortex: Employment - The coronavirus: Implications for employers - The day after COVID-19Show book
Digital Marketing and Celebrity Chef Branding expert Mark Garcia shares hard-won advice and real life examples on how chefs, restaurateurs and food-service professionals can connect and engage with customers, so that they can dominate their competitive marketplace.In his passionate, streetwise style, Chef Mark Garcia’s mission is to strengthen the positioning and messaging of chefs, restaurateurs and food-service professionals by training them on best practices and techniques that lead to profitable digital marketing campaigns and promotions.With the massive proliferation and constant evolvement of digital, social and mobile media platforms in the past few years, the winning recipe of content and engagement is different now. Yes, one must still have tremendous cooking talent, serve their customers flawlessly and provide value to the marketplace, but no entrepreneur, brand manager or corporation can deny the power and intimacy of digital marketing.In the end, it’s all about how you engage and serve your customers and potential customers.As a culinary professional, foodie or entrepreneur, your perspective and experiences have greater importance and market value than you probably ever dreamed. You can make a difference in the world. One of the best ways to do that is to learn how to harness the power of the New Digital EconomyIn How To Become A Rock Star Chef, legendary trainer Chef Mark Garcia gives you a peek behind the kitchen door into the New Digital Economy and reveals a simple 11-Step plan on how chefs, restaurateurs and food-service professionals can strategically position themselves, their brands or their services in the digital marketplace and significantly increase their bottom line.Show book
Mr. Peebles shares his entrepreneurial success through first person lessons he has learned. Part The Art of the Deal and part Why Should White Guys Have All the Fun, Mr. Peebles weaves business lessons through his own journey from government page to CEO of the largest Black owned Real Estate Development firm. Peebles will share the hard knock lessons he learned along the way and share first person accounts of what it takes to succeed. His message is part motivational, part inspirational and part how to. Key Lessons include: Believe in Yourself and Your Destiny Control of the Deal is more Important than Cash Political Power is the Ultimate Trump Card Dont Be Afraid to Lowball (Make Your Money Going innot out!) Everybody is a Winnerconnect others needs and make the deal. Getting Your Foot into the door (even if its just a small crack) Dont let Greed Run the Game (Avoid your own ego trip) Find out What the Seller Really Wants Avoid Herd Mentality (find diamonds in the rough) Co-op the Opposition without Revealing your GameShow book
How can women become effective leaders in large organizations without sacrificing who they are, as women and as mothers? This book answers the question: They should live out the 10 characteristics of today's winning leaders. These characteristics — compassion, honesty, and authenticity, for example — were once seen as feminine weaknesses in the command-and-control corporate world. But today, in an inclusive and connected world, they define the leader who strengthens organizations rather than undermines them. This book comes from the voices of experience: over 70 women who have participated in The Judy Project, a 16-year-old leadership forum for women leaders who are aiming for the top. In compelling, first-person stories, they talk about ambition, courage, and the hard choices they've made to manage personal and professional lives in the real world of business. They tell stories about how they put into action the 10 leadership traits, and they offer sage advice to young people — especially young women — about how they can move up in organizations while remaining true to themselves and to their families.Show book
