Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated or outdone is the unique, outstanding customer service experience that you continually provide for your customers. In Win the Customer, companies can learn practical, powerful techniques for energizing the way they interact with the people who drive their business, distinguishing themselves from the competition by providing their customers with something truly special. Author and vice president of operations Flavio Martin, named by the Huffington Post as a “most influential social customer service pro,” fills his invaluable guide with examples and inspiration in order to show readers how to:• Align the business around a customer service mission• Make every employee a customer service agent• Create an environment in which exceptional service experiences can happen• Humanize customer service, virtually and in person• Empower employees to find innovative solutions• All the random acts of WOW--they’re often the most memorable• And much moreProducts and prices can only get you in the door with new customers. But exceptional customer service will keep them lifelong fans. Win the Customer is your guidebook for building your fan base!
Discover the Habits for Flourishing while Finding Fulfillment, Fruitfulness, and Freedom!
Everyone wants to achieve success. As much as we may have different dreams, we all go through a process of growth before achieving our goals. This journey is always a tough one and most people give up halfway. But with the right attitude, mindset, and determination, we all have a chance to conquer our quest.
As a step-by-step guide on how to achieve bigger goals in life, this book helps the reader to reorganize their life by setting clear goals, dividing the goals further into smaller steps that are easily achievable, and making them a priority, while avoiding distractions. Even when faced with challenges, one will know how to move past their failures and learn from other people’s experiences. This could mean taking a vacation from work, which then enhances your enthusiasm and motivation towards achieving that goal.
Get a copy of this book and start a journey of victory as you learn to maintain a healthy rhythm, by clicking the “Buy Now” button right now!
Better TogetherFDR and Eleanor. Mick and Keith. Jobs and Woz. There are countless examples of introvert-extrovert partnerships who make brilliant products, create great works of art, and even change history together. But these partnerships don't just happen. They demand wise nurturing. The key, says bestselling author Jennifer Kahnweiler, is for opposites to stop emphasizing their differences and use approaches that focus them both on moving toward results. Kahnweiler's first-of-its-kind practical five-step process helps introverts and extroverts understand and appreciate each other's wiring, use conflicts to spur creativity, enrich their own skills by learning from the other, and see and act on things neither would have separately. Kahnweiler shows how to perform the delicate balancing act required to create a whole that is exponentially greater than the sum of its parts.
They were five dynamic young women: smart, successful-and secretly drowning in debt. Inspired by an episode of The Oprah Winfrey Show on personal finance, Andrea, Angela, Katie, Robyn, and Sandra formed a money club, together developing strategies for turning their finances around. Just one year later, they had dramatically improved their financial situations-and had made major developments in their careers, relationships, and life goals to boot. Their proven recipe for success has since been featured on The Oprah Winfrey Show and MSNBC, and in the New York Daily News. How did they do it? These five women-with varied careers in marketing, public relations, social work, and TV production-joined forces to create a fun, simple, effective strategy for achieving financial success, forming a money club, and supporting each other every step of the way. Now, in this extraordinary hands-on guide, the women, who dubbed themselves the Smart Cookies, share the secrets of their success.Weaving anecdotes from their own lives with practical how-to advice, the Smart Cookies offer strategies that cut across the financial spectrum, whether you're deeply in debt or just want to manage your money better. Tackling the unique financial challenges facing women today, they offer easy-to-follow advice on everything from creating a spending plan to boosting your income to starting your own money club.
Create financial freedom following a proven step by step checklist to build your Rent to Rent business!
Jacquie Edwards built a business using the Rent to Rent strategy that has made her financially free, and she’s put everything she learned into this guide to help you get started.
This audio book contains the four key steps in a logical and easy to follow formula that will take you from overwhelm through to signing your first Rent to Rent deal.
Get detailed guidance on how to create a business plan and budget, set up all the legal aspects of your business, get the right contracts, find the right area, present your offer to the owner—and more!
If you want to know exactly what your next steps are in your Rent to Rent business from wherever you are now—then this is the audio book for you. There is nothing else like it on the market today!
The origin of the Austrian School of economics is the publication of Carl Menger’s Principles of Economics in 1871. Menger, William Stanley Jevons, and Léon Walras are considered the co-founders of the “marginal revolution” in economics, a shift to the marginal utility theory of value from the labour theory of value. The revolutionists argued that value is not based on the amount of labour expended but reflects how useful people perceive the commodity to be in satisfying their ends.
This revolution had radical implications for the way economists understood the world: consumer valuations, and not the amount of effort, is what determines prices. But what determines consumer valuations? This question had long perplexed social scientists. Why do consumers value diamonds, a luxury item, more than water, an essential for life? By introducing the concept of marginal utility, Menger and his co-revolutionaries were able to resolve this paradox.
The labour theory of value, however, was not Menger’s only target in his Principles. He was also engaging the German Historical School, which held that economic science is incapable of producing universal principles. In contrast, Menger, using marginal utility analysis as a foundation, argued that universal economic laws do apply across time and geographic space. Those in the German Historical School took issue with the claims by Menger and his colleagues about the possibility of universal theory and labeled them the “Austrian School” because they taught at the University of Vienna.
Subsequent generations of scholars have developed the insights of the Austrian School. The purpose of this book is to present an overview of the key tenets of Austrian economics by synthesizing the insights from these thinkers in a set of eight topics that capture the core elements of Austrian economics.
How many people think about this idea that whatever they have achieved in their lives can be partly because of the random events that just happened to be in favor of them? Not a lot. The thing is, people are yet to accept that a big part of their lives is governed by one or a few random factors at a time. And the nature of those random factors could be different in any situation. That is why it is very important to understand the implications and methodologies of randomness. How exactly that randomness works? All the answers are here. There is a possibility of different things that can happen at different times. But why does one thing that happens over-powers everything else that could have happened? Even all the accumulated wealth and riches of the people could be due to the presence of good luck in their lives.
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