Other books that might interest you

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  Sharkproof

  Harvey Mackay

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  From the author of the #1 New York Times bestsellers Swim with the Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt comes an essential job-hunting book. Harvey Mackay shows listeners how to get hired with techniques that can be applied to everyone's job search, regardless of their expectations or previous experiences.Mackay gives practical advice and explicit instructions on the best ways to find and approach a potential employer. By drawing on decades of experience running his own business and by showing the perspective of the employer, Mackay is able to give listeners the skills needed to assess what the company is looking for in a prospective employee and how to match those expectations.Mackay combines specific advice with just the right touch of humor and inspiration to motivate people and show them how to really make things happen.

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  The Power of Curiosity - How to...

  Kathy Taberner, Kirsten Taberner...

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  Use the power of curiosity to transform challenging conversations into productive, meaningful, relationship-building experiences at work, home, or school.   As leaders, parents, or teachers, navigating difficult conversations is part of the job. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact?   The secret is curiosity.   Curiosity is the innovation-driving, emotion-calming skill that comes so naturally to us as children, but gets so easily buried beneath our busy, multitasking lifestyles. The good news is that we simply have to relearn what we already know! In The Power of Curiosity, mother-daughter executive coaching team Kathy Taberner and Kirsten Taberner-Siggins walk you through the Curiosity Skills and introduce a step-by-step process to use anytime—but especially when challenging conversations arise. In The Power of Curiosity you’ll learn: How to be fully present in every conversation, even when distractions aboundThe five listening choices you always have available at home, work, or schoolSpecific calming strategies to access when negative emotions run high A step-by-step process to transform potential conflict into relationship-building opportunities.

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  Customer Relationship Imprinting...

  Michael Barnett

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  Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you! 
   While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation—until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization. The result? You’ll not only strengthen customer bonds—you’ll create an amazing internal employee culture. 
   With so much confusion on how to provide great customer service, Customer Relationship Imprinting provides a clear path to delivering extraordinary service consistently. You’ll discover:The three sectors of impact that can elevate or devastate your businessHow to trade transactional flings for loyal customer relationshipsWhat Relational Velcro is and how to use it to maximize meaningful customer interactionsWho Service Architects are and how to empower them to build a strong brand frameworkAnd much more! 
  Practical tools, insightful stories, and a team-reading option make Customer Relationship Imprinting a must-have book for service professionals, CEOs, and managers from all segments of business.

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  Money 911: Careers Work

  Jean Chatzky

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  The popular TODAY financial editor Jean Chatzky helps you navigate through the critical challenges and potential catastrophes of personal finance.You've just lost your job. You've got a baby on the way. Your parent has had a stroke. Most people seek financial help not because they're planning for the future but because they need it . . . right now! If you have money problems or are seeking immediate help to solve a dire, unanticipated financial emergency, then you need Money 911. In this invaluable guidebook, financial expert Jean Chatzky provides answers to today's most pressing financial questions and concerns, including:    * How do I get out of debt?    * How do I avoid foreclosure?    * How do I set up a monthly budget?    * How can I improve my credit score?    * How do I get my health insurance to pay a claim?    * What should I do when I lose a parent?With Money 911, you can prepare for retirement, buy or sell a home, pick up the pieces of your personal finances, and get back on your feet-and stay there!

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  My Life in Advertising

  Claude C. Hopkins

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  "My Life in Advertising" by Claude C. Hopkins offers a riveting glimpse into the early 20th-century advertising world through the lens of one of its most innovative practitioners. This autobiographical work not only chronicles Hopkins' rise from humble beginnings to become a leading figure in the advertising industry but also imparts the wisdom and strategies he developed along the way. Hopkins, known for his rigorous testing and result-driven approach, shares insights into the psychology of consumers, the importance of direct response advertising, and the power of honest, compelling copy. His narratives are filled with fascinating anecdotes and timeless principles, making this book an invaluable resource for marketers, advertisers, and anyone interested in the historical roots of modern advertising practices.

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  7 Principles of Transformational...

  Hugh Blane

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  In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset—what happens in between their ears. It’s not the corporate strategy, the sales compensation plan, or the market segments they’re pursuing. It is what each leader, team member, and employee chooses to focus on, believe, and create for themselves and others.7 Principles of Transformational Leadership presents the fundamental concepts whose implementation will result in dramatic revenue, performance, and relationship growth. Specifically, leaders will learn to:Live their professional and personal lives with unbridled purpose and passion.Execute strategic priorities more effectively and with accelerated results.Retain the brightest and best talent.Have employees, key stakeholders, and managers enthusiastically follow them.Be exemplars of innovation, growth, and positive mindsets.Cascade excellence throughout their organizations.You may have employees with all the talent in the world, but you’ll never achieve remarkable results until you change your employees’ mindset. 7 Principles of Transformational Leadership will help you convert your human potential into accelerated business results.

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