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The Experience Maker - How to Create Remarkable Experiences That Your Customers Can’t Wait to Share - cover

The Experience Maker - How to Create Remarkable Experiences That Your Customers Can’t Wait to Share

Dan Gingiss

Publisher: Morgan James Publishing

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Summary

Features a new, proprietary methodology for creating remarkable customer experiences that customers will want to share with friends and social media followers
Includes dozens of examples and case studies from companies that are winning with customer experience
Demonstrates why customer experience can become a company’s best sales and marketing strategy
Teaches executives and managers how to become The Experience Maker at their company
Helps create a customer-centric corporate culture where every employee contributes to the customer experience

Available since: 06/01/2021.

Business & Economics

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