Publisher: Morgan James Publishing
Helps those buying or selling homes decide for themselves if an agent is worth the cost. Looks at what a “good” real estate agent actually does in the sale of a home. A sobering “How to” for those considering a career in real estate. Addresses how an experienced agent can grow in a changing marketplace.
Collaboration is increasingly difficult and increasingly necessary Often, to get something done that really matters to us, we need to work with people we don't agree with or like or trust. Adam Kahane has faced this challenge many times, working on big issues like democracy and jobs and climate change and on everyday issues in organizations and families. He has learned that our conventional understanding of collaboration—that it requires a harmonious team that agrees on where it's going, how it's going to get there, and who needs to do what—is wrong. Instead, we need a new approach to collaboration that embraces discord, experimentation, and genuine cocreation—which is exactly what Kahane provides in this groundbreaking and timely book.Show book
Could it be that the essential missing asset class in the entire investment landscape is about to be enriched with a healthy allocation? That ingredient is nothing less than the human heart and the life changing power of faith and love. The Yoga of True Wealth is as enlightening as it is touching, a blessing to the financial world from one of its own. Readers will be soaked with wisdom from the greatest of such masters as Jesus Christ, Buddha, Krishna, Lao Tzu, Ramana Maharshi, Nisargadatta Maharaj, Thomas Merton and Rumi. “Man is a captive on earth. His body and his mind are his prison bars. And the soul is unconsciously craving to experience once again the freedom that originally belonged to it.” —Rumi —The Masnavi Presented with sincerity, honesty and heart, this is a touching true story replete with the deepest wisdom and most poignant truths. The fact that these golden threads are interwoven in the tapestry of a human life unfolding makes it all the more medicine for the soul. A delightful roadmap to navigate the road less traveled toward a future where perhaps the greatest riches await.Show book
Bridges the gap between nitty-gritty financial, how-to, and bigger picture strategies for successful entrepreneurs Empowers readers to use left-brain logic to meet right-brain magic Encourages creative entrepreneurs to embrace their numbers and grow a business they love Teaches online entrepreneurs how to use their money to their advantage … in and out of their business Helps business owners go from money mess to money master Features practical steps to building a bridge from business to personal finances Shows entrepreneurs how to establish positive money flow and use it to flourishShow book
Cutting Onions shares restaurant executive Bobby Shaw’s journey from starting out as an hourly employee at McDonald’s to becoming a senior executive in the restaurant industry, what he learned along the way, and how it changed the course of his life and countless others. The importance of culture is referenced by many leaders trying to build an organization, but it isn’t always reflected in the day-to-day actions of that organization. This leadership guide chronicles the journey of one leader through one of the most challenging and rewarding industries, eventually inspiring hundreds of other leaders along the way to do more than they ever thought possible. Bobby dives into the challenges he overcame and how, along the way, he learned the importance of building a strong culture in which people wanted more for each other than they wanted for themselves. Cutting Onions tells the story of a restaurant that figured it out and tied the results they achieved right back to their culture, represented by the simple, everyday things that, as all leaders learn, are the most important.Show book
Great customer service is rare. In fact, one survey found that while 80 percent of companies described themselves as delivering "superior" service, consumers estimated the number at a mere 8 percent. The problem, according to service expert Steve Curtin, is actually quite simple. When asked what their work entails, most employees list the duties and tasks associated with their position. Very few refer to the true essence of their job, which should be their highest priority-to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a transaction-and transactional service does not make a lasting positive impression or inspire loyalty. In Delight Your Customers, Curtin reveals three elements common to all exceptional service experiences. He also makes a compelling case that attention needs to shift from monitoring service activities to modeling, recognizing, and reinforcing the behaviors that actually create happy customers, such as expressing genuine interest, offering sincere compliments, sharing unique knowledge, conveying authentic enthusiasm, providing pleasant surprises, and delivering service heroics when needed. Illustrated with real-world stories and examples, this refreshing guide helps readers everywhere take their customer service from ordinary to extraordinary.Show book
Control, Conquer, and Prevail! Everybody's biased. The truth is, we all harbor unconscious assumptions that can get in the way of our good intentions and keep us from building authentic relationships with people different from ourselves. Tiffany Jana and Matthew Freeman use vivid stories and fun (yes, fun!) exercises and activities to help us reflect on our personal experiences and uncover how our hidden biases are formed. By becoming more self-aware, we can control knee-jerk reactions, conquer fears of the unknown, and prevail over closed-mindedness. In the end, Jana and Freeman's central message is that you are not the problem—but you can be the solution.Show book
